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Privacy Policy

Last updated: 25 août 2026

Data controller

Moustafa Ouifi, sole trader operating under the trade name Lilmou (SIRET 108 794 546 00011, 2 rue de Bavai, 59100 Roubaix, France), is the controller for the personal data described below.

Data collected and purposes

DataWherePurposeLegal basis
Name, email, messageQuote request form, sponsor formRespond to your requestLegitimate interest / pre-contractual steps
Name, messageChat widgetRespond to you; chat messages are also relayed to a private Discord channel via an automation tool (n8n) so our team can replyLegitimate interest
Device fingerprint, emailFree-trial eligibility checkPrevent abuse (the same device claiming multiple trials)Legitimate interest
Name, billing address, phone, emailCard payment (Stripe)Process your order and meet accounting obligationsContract performance / legal obligation
Name, commentProduct reviewPublish your review on the product pageConsent (you choose to publish a review)

Data recipients

  • Stripe (card payments) — United States, governed by standard contractual clauses.
  • Supabase (database hosting) — European Union.
  • Discord / n8n (relaying chat messages to our team) — chat messages pass through these third-party tools.
  • No data is sold or used for advertising purposes.

Retention period

Order-related data is kept as long as required by legal accounting and tax obligations. Contact data (quotes, chat) is kept for 3 years from the last exchange, unless earlier deletion is requested.

Cookies and trackers

Lilmou only uses cookies and local storage strictly necessary for the site to function:

  • a region cookie (adapts currencies and payment methods offered);
  • a language cookie;
  • a local token (localStorage) to resume your chat conversation across page refreshes;
  • a display preference (theme).

No advertising or third-party audience-measurement cookies are used at this time.

Your rights

Under GDPR, you have the right to access, rectify, erase, object to, and port your data. To exercise these rights, contact Lilmou via the site's contact form or the address on the Services page. You may also lodge a complaint with the CNIL (cnil.fr), the French data protection authority.