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LilmouLilmou

Terms of Sale

Last updated: 25 août 2026

These Terms of Sale apply to any order placed on lilmou.com with Moustafa Ouifi, sole trader operating under the trade name Lilmou (SIRET 108 794 546 00011, France).

1. Products and services

Lilmou offers:

  • ready-to-use licensed software (e.g. point-of-sale software for small shops), delivered by digital activation;
  • custom websites and software, developed on a quoted basis;
  • related services (support, customization).

2. Prices and VAT

Prices are shown in euros (€), US dollars ($), or Algerian dinars (DA) depending on the plan chosen. Lilmou operates under the French VAT exemption threshold (article 293 B of the French Tax Code): VAT does not apply to sales, unless this tax status changes. Displayed prices are therefore net, with no VAT to add.

3. Payment methods

  • Card payment: processed by Stripe, a certified payment provider. Lilmou never has access to card details.
  • Manual payment (Algeria): bank transfer, CCP, or BaridiMob, for customers who cannot use Stripe. Precise instructions are provided after ordering, on the dedicated manual-payment page.

4. Delivery and activation

Licensed software is delivered digitally: a license key is generated after payment is confirmed and activated against the customer's machine fingerprint. No physical delivery takes place. Activation time after a manual payment (Algeria) depends on Lilmou verifying the transfer/deposit.

5. Right of withdrawal

Under French law (article L221-28 13° of the Consumer Code), the right of withdrawal does not apply to digital content not supplied on a physical medium, where performance has begun with the consumer's prior express agreement and express waiver of the right of withdrawal. This waiver must be explicitly collected at the time of purchase (checkbox or equivalent action): if this step is not clearly presented during checkout, contact Lilmou before completing your purchase.

6. Warranties and support

Software is provided with the support described on its product page. Lilmou remains bound by the statutory warranties of conformity and against hidden defects under French civil and consumer law, within the limits applicable to digital content.

7. Subscriptions and cancellation

Some plans are offered as subscriptions with automatic renewal. The customer may cancel at any time before the renewal date by contacting Lilmou; cancellation takes effect at the end of the already-paid period, with no pro-rata refund unless stated otherwise.

8. Liability

Lilmou cannot be held liable for indirect damages resulting from the use of the software (data loss, business interruption) beyond what applicable law requires.

9. Disputes and mediation

In the event of a dispute, the customer is invited to contact Lilmou first to find an amicable solution. (Lilmou has not yet appointed an accredited consumer mediator — this section will be completed once a mediator has been selected, as required by article L616-1 of the French Consumer Code for any business selling to consumers in France.) Failing an amicable resolution, French courts have sole jurisdiction.